EXECUTIVE & LEADERSHIP RETREATS

Cancellation Policy

Policies & Participation Guidelines Thank you for choosing Dr. Karen Miller. Every service is thoughtfully prepared, and your scheduled time is reserved exclusively for you, your organization, or your group. These policies help ensure professionalism, clear expectations, and respect for everyone's time. Clinical Services Please provide at least 24 hours' notice if you need to cancel or reschedule an appointment. - Less than 24 hours' notice: A $50 late cancellation fee applies. - Cancellations within 2 hours or no-shows: The full session fee will be charged. - Late arrivals: Clients arriving more than 9 minutes late may need to reschedule. If the session proceeds, it will end at the originally scheduled time. - Outstanding balances: All outstanding balances must be paid before future appointments can be scheduled. Emergencies happen. If an unexpected circumstance arises, please contact us as soon as possible. Exceptions may be considered at the provider's discretion. Speaking, Consulting & Leadership Services Speaking engagements, consulting, executive coaching, leadership retreats, and organizational training require advance planning. Deposits are nonrefundable once services are confirmed. Date changes will be accommodated when possible, subject to availability. Fees for customized preparation, travel expenses, and materials already incurred are nonrefundable. Don't Forget to Pour™ Registration for Don't Forget to Pour™ experiences, workshops, and retreats is nonrefundable due to limited seating and advance planning. Registrations may be transferred to another participant when permitted. Clinical Supervision & Preceptorship Fees become nonrefundable once services begin. Cancellations before the agreed-upon start date are subject to a $250 administrative fee. Payment Payment is due at the time of service unless otherwise specified in a signed agreement or invoice. A Shared Commitment Thank you for choosing Dr. Karen Miller. Whether we're working together through clinical services, leadership consulting, speaking, organizational training, or a Don't Forget to Pour™ experience, I'm honored to partner with you and look forward to serving you with excellence.

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